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Radford University: Technical Knowledge Base

Radford University: Technical Knowledge Base


category Banner (4)
category Connecting to RU (30)
A series of articles that explain how to connect to various RU electronic tools, activate accounts, reset passwords, etc.
category Desire2Learn (62)
category Email (20)
category Help Desk (12)
Articles geared toward aiding Helpdesk Technicians
category Mac (23)
Articles specific to Mac computer use on the RU Campus
category Multimedia Classrooms (5)
Help with equipment in multimedia classrooms
category PC / Windows (21)
All articles related to basic PC / Windows troubleshooting
category Printing and Scanning (12)
category Security and Viruses (4)
category Software - General (54)
General RU software-specific documentation
category Web Content Management System (19)

Latest Articles

article Customizing Homepage in D2L add library chat widget
Please see the .pdf file to the right that was...

(No rating)  4-15-2014    Views: 10   
article How to Install Bizhub Drivers for a Mac
You will need to have the Model and IP...

(No rating)  4-4-2014    Views: 194   
article Changing Your Radford University Password
Overview: This article shows how to change...

(No rating)  4-3-2014    Views: 549   
article How to Add a Signature to Your Emails (Outlook 2013)
Overview: This article describe

(No rating)  4-3-2014    Views: 544   

Most Popular Articles

article How do I find the IP address of a network printer? (Mac)
Description: This document will show how to...

  9-28-2010    Views: 135604   
article How to Clear your Cache in Entourage or Outlook for Mac
Overview: This document explains how to...

  4-1-2011    Views: 126222   
article How to Create a New User Profile in Windows 7
1. Rename the users old profile located in...

  4-10-2011    Views: 125572   
article How to Set up email on an iPhone, iPad or iPod Touch (Faculty/Staff)
Overview: This documen

  4-20-2010    Views: 122176   

Highest Rated Articles

article How to Schedule a Virus Scan using Symantec AntiVirus (Windows)
Using Symantec's AntiVirus software one...

  6-23-2010    Views: 106790   
article How do I remove a proxy from Internet Options?
Overview: This document will show you how...

  10-12-2010    Views: 91838   
article iOS: How to update your iPhone, iPad, or iPod touch
Overview: Many iPad users do not regularly...

  6-28-2013    Views: 89096   
article How To Set or Reset Your Internet Native Banner (INB) Password Using Windows 7
Connect to the Banner VPN (Windows 7)...

  2-12-2013    Views: 50642   

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