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How to Clear your Cache in Entourage or Outlook for Mac

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Overview: This document explains how to clear out the cache in your email application on your Mac.

  1. Right-click (or control-click) your Exchange Inbox
  2. Click Folder Properties
  3. Click the General Tab
  4. Click Empty Cache

Note: This will clear out any locally cached emails and re-sync your email application with the Exchange server. This process will take several minutes and appears as though nothing is happening. Rest assured, your local cache is being cleared and when the process is complete you will be able to click the OK button.


Still problems?  Trying rebuilding your database.

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