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Email on Mobile Devices (Alumni/Student) (ONE SERVICE NOW)

Overview:  Configuring mobile devices or email clients to access email requires a few simple steps.
                   The information below provides a general summary of information necessary to connect. 

  1. On your mobile device, set up email using Microsoft Exchange, Activesync, or Corporate Mail
  2. Email address: username@email.radford.edu
  3. Username is the same as email: username@email.radford.edu 
  4. Server: outlook.office365.com
  5. Always use SSL (Secure Socket Layer) 

Troubleshooting tips:

  1. Instructions with additional details can be found at http://help.outlook.com.  Click link for "Mobile Phones" or "E-Mail Setup".
  2. After trying the above steps, if you're still having troubles, try deleting the account on your mobile device and starting from the beginning.
For additional support, contact The Technology Assistance Center at 157 Heth Hall or 540-831-7500. 

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